Legal

Terms and Conditions

Last updated: July 05, 2026

Copyright claims and DMCA notices: ChairPal DMCA Policy.

Please read these Terms and Conditions carefully before using Our Service.

Interpretation and Definitions

Interpretation

The words whose initial letters are capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of these Terms and Conditions:

Affiliate means an entity that controls, is controlled by, or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.

Account means a unique account created for You to access the Service or parts of the Service.

Client means an individual who books, or seeks to book, an appointment with a Provider through the Service.

Company (referred to as either "the Company", "We", "Us" or "Our" in these Terms and Conditions) refers to ChairLink LLC, 1001 Wade Ave, Suite 327, North Carolina, United States, operating the ChairPal service.

Content means text, images, service listings, pricing, business information, messages, and other materials that You submit, upload, or make available through the Service.

Country refers to: North Carolina, United States.

Device means any device that can access the Service such as a computer, a cell phone or a digital tablet.

Provider (also "Seller") means an individual or business that creates an Account to offer, manage, and accept bookings and payments through the Service.

Service refers to the Website and the related booking, payment, messaging, and communication features offered by the Company.

Subscription means a recurring paid plan that gives a Provider access to paid features of the Service.

Terms and Conditions (also referred to as "Terms") means these Terms and Conditions, including any documents expressly incorporated by reference, which govern Your access to and use of the Service and form the entire agreement between You and the Company regarding the Service.

Third-Party Social Media Service means any services or content (including data, information, products or services) provided by a third party that is displayed, included, made available, or linked to through the Service.

Website refers to ChairPal, accessible from https://chairpal.com

You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Acknowledgment

These are the Terms and Conditions governing the use of this Service and the agreement between You and the Company. These Terms and Conditions set out the rights and obligations of all users regarding the use of the Service.

Your access to and use of the Service is conditioned on Your acceptance of and compliance with these Terms and Conditions. These Terms and Conditions apply to all visitors, users and others who access or use the Service. By accessing or using the Service You agree to be bound by these Terms and Conditions. If You disagree with any part of these Terms and Conditions then You may not access the Service.

You represent that You are over the age of 18. The Company does not permit those under 18 to use the Service.

Your access to and use of the Service is also subject to Our Privacy Policy and, where applicable, to the additional policies incorporated by reference into these Terms, including the Client Booking and Cancellation Policy, the Seller Refund and Platform Fee Policy, the ChairPal Subscription Refund Policy, and the ChairPal DMCA Policy. Please read Our Privacy Policy and those policies carefully before using Our Service.

User Accounts

To use certain features of the Service, in particular as a Provider, You must create an Account. When You create an Account, You must provide information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of Your Account.

You are responsible for safeguarding the credentials You use to access the Service and for any activities or actions under Your Account. You agree not to disclose Your credentials to any third party. You must notify Us immediately upon becoming aware of any breach of security or unauthorized use of Your Account.

You may not use as a username the name of another person or entity that is not lawfully available for use, a name or trademark that is subject to any rights of another person or entity without appropriate authorization, or a name that is otherwise offensive, vulgar or obscene.

The Service, Providers, and Clients

The Service provides software tools that allow Providers to publish a booking page, manage availability and services, communicate with Clients, and collect payments. The Company is not a barber, stylist, cosmetologist, or other service professional and does not provide those services.

Any appointment, service, or transaction between a Provider and a Client is solely between the Provider and the Client. The Company is not a party to that agreement. Each Provider is solely responsible for its own services, pricing, deposit and cancellation policies, licensing, taxes, insurance, and compliance with all laws that apply to its business, and for the accuracy of the information it publishes through the Service. The Company does not guarantee the quality, safety, legality, or outcome of any appointment, or the conduct of any Provider or Client.

If You are a Client, You understand that You are booking with, and contracting with, the Provider, not the Company, and that the Provider's own policies apply to Your appointment. The Company does not guarantee any number of bookings, clients, or revenue for any Provider.

Payments, Deposits, and Processing

Payments made through the Service, including Client deposits and balances, and Provider payouts, are processed by our third-party payment processor, Stripe, and are subject to Stripe's terms, including the Stripe Connected Account Agreement where applicable. By using paid features, You authorize Us and Stripe to charge Your selected payment method for the applicable amounts.

The Company may charge a platform fee on certain transactions as disclosed in the Service. Refunds, deposits, cancellations, and platform fee handling for Provider service payments are governed by the Client Booking and Cancellation Policy and the Seller Refund and Platform Fee Policy. Refunds for Subscriptions are governed by the ChairPal Subscription Refund Policy. Those policies are incorporated into these Terms by reference.

Subscriptions

Some parts of the Service are billed on a Subscription basis. You will be billed in advance on a recurring and periodic basis (the billing cycle), typically monthly. A free trial may be offered; unless You cancel before the trial ends, You will be automatically charged for the paid plan when the trial ends.

Your Subscription will automatically renew at the end of each billing cycle under the same conditions unless You cancel it or the Company cancels it. You may cancel Your Subscription renewal through Your account settings or by contacting the Company. Cancellation takes effect at the end of the current billing cycle, and You will retain access to paid features until then.

The Company may change Subscription fees at any time. The Company will provide You with reasonable prior notice of any change in fees to give You an opportunity to cancel before the change takes effect. Your continued use of the Service after a fee change becomes effective constitutes Your agreement to pay the modified amount. Except as stated in the ChairPal Subscription Refund Policy or as required by law, Subscription payments are non-refundable.

Content You Provide

The Service allows You to submit Content. You retain any ownership rights You have in Your Content. By submitting Content to the Service, You grant the Company a worldwide, non-exclusive, royalty-free license to host, store, reproduce, display, and use that Content solely as needed to operate, provide, secure, and improve the Service, including displaying a Provider's Content on that Provider's booking page.

You represent and warrant that You own or have the necessary rights to the Content You submit, and that Your Content and Your use of it do not violate these Terms or any applicable law, and do not infringe the rights of any third party. You are responsible for the Content You submit, and the Company may remove Content that violates these Terms or that it believes is unlawful, harmful, or otherwise objectionable.

Acceptable Use

You agree not to use the Service to:

• Violate any applicable law or regulation, or infringe the rights of any third party
• Send unsolicited or unlawful messages, spam, or communications that violate telemarketing, anti-spam, or consumer protection laws
• Upload or transmit viruses, malware, or any code of a destructive nature
• Attempt to gain unauthorized access to, interfere with, or disrupt the Service, its servers, or its networks, including by scraping, or by using bots to abuse the Service beyond features We provide
• Misuse the messaging or automation features, including by using them to harass, deceive, or send content that violates the policies of Meta, mobile carriers, or other platforms We rely on
• Impersonate any person or entity, or misrepresent Your affiliation with a person or entity

SMS, Messaging, and Social Media Automation

If You provide a phone number, You may receive transactional text messages that are necessary to provide the Service, and marketing messages only where You have opted in. You can opt out of text messages at any time by replying STOP, and reply HELP for help. Message and data rates may apply and message frequency varies.

Providers who send messages to their own Clients through the Service are responsible for obtaining any consent required by law, including under the Telephone Consumer Protection Act, and for complying with all applicable messaging and carrier rules. Providers who enable the social media messaging automation feature authorize the Company to access and respond to messages on their connected accounts, and are responsible for the messages sent from those accounts. Automated replies are generated from the information a Provider configures and may contain errors or omissions. Use of any Third-Party Social Media Service, including Instagram, is also subject to that platform's own terms, and the Company is not responsible for changes a platform makes to its interfaces or policies.

Intellectual Property

The Service and its original content (excluding Content provided by users), features, and functionality are and will remain the exclusive property of the Company and its licensors. The Service is protected by copyright, trademark, and other laws of both the United States and foreign countries. The ChairPal name, logo, visual design, and related trademarks are the exclusive property of the Company and may not be used in connection with any product or service without the Company's prior written consent.

Subject to these Terms, the Company grants You a limited, non-exclusive, non-transferable, revocable license to access and use the Service for its intended purpose. You may not copy, modify, distribute, sell, or lease any part of the Service, or reverse engineer or attempt to extract the source code of the Service, unless applicable law permits it or You have the Company's written permission.

Feedback

If You provide the Company with feedback or suggestions regarding the Service, You assign to the Company all rights in that feedback and agree that the Company is free to use it, and to implement it in the Service or otherwise, without restriction and without any obligation to compensate or credit You.

Links to Other Websites

Our Service may contain links to third-party websites or services that are not owned or controlled by the Company. The Company has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You further acknowledge and agree that the Company shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods or services available on or through any such websites or services. We strongly advise You to read the terms and conditions and privacy policies of any third-party websites or services that You visit.

Links from a Third-Party Social Media Service

The Service may display, include, make available, or link to content or services provided by a Third-Party Social Media Service. A Third-Party Social Media Service is not owned or controlled by the Company, and the Company does not endorse or assume responsibility for any Third-Party Social Media Service. You acknowledge and agree that the Company shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with Your access to or use of any Third-Party Social Media Service, including any content, goods, or services made available through them. Your use of any Third-Party Social Media Service is governed by that Third-Party Social Media Service's terms and privacy policies.

Termination

We may terminate or suspend Your access immediately, without prior notice or liability, for any reason whatsoever, including without limitation if You breach these Terms and Conditions.

Upon termination, Your right to use the Service will cease immediately, and any Subscription access will end. If You wish to terminate Your Account, You may simply discontinue using the Service or cancel through Your account settings. Provisions that by their nature should survive termination, including ownership, disclaimers, and limitations of liability, will survive.

Limitation of Liability

Notwithstanding any damages that You might incur, the entire liability of the Company and any of its suppliers under any provision of these Terms and Your exclusive remedy for all of the foregoing shall be limited to the amount actually paid by You through the Service or 100 USD if You haven't purchased anything through the Service.

To the maximum extent permitted by applicable law, in no event shall the Company or its suppliers be liable for any special, incidental, indirect, or consequential damages whatsoever (including, but not limited to, damages for loss of profits, loss of data or other information, for business interruption, for personal injury, loss of privacy arising out of or in any way related to the use of or inability to use the Service, third-party software and/or third-party hardware used with the Service, or otherwise in connection with any provision of these Terms), even if the Company or any supplier has been advised of the possibility of such damages and even if the remedy fails of its essential purpose.

Some states do not allow the exclusion of implied warranties or limitation of liability for incidental or consequential damages, which means that some of the above limitations may not apply. In these states, each party's liability will be limited to the greatest extent permitted by law.

"AS IS" and "AS AVAILABLE" Disclaimer

The Service is provided to You "AS IS" and "AS AVAILABLE" and with all faults and defects without warranty of any kind. To the maximum extent permitted under applicable law, the Company, on its own behalf and on behalf of its Affiliates and its and their respective licensors and service providers, expressly disclaims all warranties, whether express, implied, statutory or otherwise, with respect to the Service, including all implied warranties of merchantability, fitness for a particular purpose, title and non-infringement, and warranties that may arise out of course of dealing, course of performance, usage or trade practice. Without limitation to the foregoing, the Company provides no warranty or undertaking, and makes no representation of any kind that the Service will meet Your requirements, achieve any intended results, be compatible or work with any other software, applications, systems or services, operate without interruption, meet any performance or reliability standards or be error free or that any errors or defects can or will be corrected.

Without limiting the foregoing, neither the Company nor any of the Company's providers makes any representation or warranty of any kind, express or implied: (i) as to the operation or availability of the Service, or the information, content, and materials or products included thereon; (ii) that the Service will be uninterrupted or error-free; (iii) as to the accuracy, reliability, or currency of any information or content provided through the Service, including automated messages generated on a Provider's behalf; or (iv) that the Service, its servers, the content, or emails sent from or on behalf of the Company are free of viruses, scripts, trojan horses, worms, malware, timebombs or other harmful components.

Some jurisdictions do not allow the exclusion of certain types of warranties or limitations on applicable statutory rights of a consumer, so some or all of the above exclusions and limitations may not apply to You. But in such a case the exclusions and limitations set forth in this section shall be applied to the greatest extent enforceable under applicable law.

Governing Law

The laws of the Country, excluding its conflicts of law rules, shall govern these Terms and Your use of the Service. Your use of the Service may also be subject to other local, state, national, or international laws.

Disputes Resolution

If You have any concern or dispute about the Service, You agree to first try to resolve the dispute informally by contacting the Company.

For European Union (EU) Users

If You are a European Union consumer, you will benefit from any mandatory provisions of the law of the country in which You are resident.

United States Legal Compliance

You represent and warrant that (i) You are not located in a country that is subject to the United States government embargo, or that has been designated by the United States government as a "terrorist supporting" country, and (ii) You are not listed on any United States government list of prohibited or restricted parties.

Severability and Waiver

Severability

If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions will continue in full force and effect.

Waiver

Except as provided herein, the failure to exercise a right or to require performance of an obligation under these Terms shall not affect a party's ability to exercise such right or require such performance at any time thereafter nor shall the waiver of a breach constitute a waiver of any subsequent breach.

Translation Interpretation

These Terms and Conditions may have been translated if We have made them available to You on our Service. You agree that the original English text shall prevail in the case of a dispute.

Changes to These Terms and Conditions

We reserve the right, at Our sole discretion, to modify or replace these Terms at any time. If a revision is material We will make reasonable efforts to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at Our sole discretion.

By continuing to access or use Our Service after those revisions become effective, You agree to be bound by the revised terms. If You do not agree to the new terms, in whole or in part, please stop using the Service.

Contact Us

If you have any questions about these Terms and Conditions, You can contact us:

• By email: support@chairpal.com
• By visiting this page on our website: https://chairpal.com/terms